About Us

 Meet Kim

Kim Rhodarmer, a resident of Mint Hill since 2001, is the Founder and Executive Director of Servant’s Heart of Mint Hill – Assistance Programs and Community Boutique.

Kim has undergraduate degrees in Social Work and Behavioral Science.  Postgraduate work consists of a Master of Criminal Justice, NC School Social Work License (NC State), and Certification in Essential Business for Nonprofit Organizations (Wake Forest University). Kim’s work experience includes case management of physically and sexually abused children (ages 5 – 17) and a Juvenile Court Counselor in Lexington County, SC, and Mecklenburg County, NC, where she developed and successfully implemented a program for status offenders.

For 13 years, she worked as a School Social Worker for Charlotte-Mecklenburg Schools at Crown Point and Winterfield Elementary Schools. She was named the 2008-09 Exemplary Employee award. Kim served as Executive Director of Matthews HELP Center March 2009 – 2014 and taught in the School of Social Work at the University of North Carolina Charlotte in 2015.

Servant’s Heart was incorporated in May 2016 and opened its doors four months later on September 1st.

To meet Kim is to experience her passion for Servant’s Heart of Mint Hill and the significant service it renders to this community.


Meet Rochelle

Rochelle Williams joined our staff as Social Worker February 2020.  She earned a Bachelor of Arts degree (Cum Laude) in Social Work with a minor in Criminal Justice at Buena Vista University in Storm Lake, Iowa.  Rochelle is a member of Phi Alpha Honor Society for Social Work and Delta Sigma Theta Sorority Inc.

Rochelle’s work experiences span 15 years in human services, social welfare and public relations.  They include providing case management services to diverse populations, including impoverished families and individuals diagnosed with intellectual developmental disabilities, mental illness and childhood trauma.  In addition, she served five years as a permanency specialist for children living in foster care.

She has served on the Buena Vista Regional Medical Center Staff Advisory Board (2006-2007) and Buena Vista County Partnering in Conmmunities Committee/Drug Endangered Children Program (2006 – 2008).  Rochelle successfully co-developed and organized a safe house in Storm Lake, IA, for children removed from methamphetamine homes.  Currently, she serves as the First Lady and board member of Beloved Community Church in Charlotte, NC.

Rochelle’s compassion for others is demonstrated through her enthusiasm and commitment to provide quality service to everyone who walks through the doors of Servant’s Heart of Mint Hill.


Meet Tracy

Tracy Doyle, a 22-year resident of Mint Hill, is Servant’s Heart’s Community Boutique Manager. Tracy launched her lifelong retail career at the age of 18, at which time she realized quickly that retail merchandising and customer service would become her lifelong passion.  

Having worked in large department stores as well as small kitchen and home decor shops over the years, Tracy’s career has exposed her to most every facet of retail from the sales floor to purchasing to management. It was during her 16-year role as Retail Manager at Matthews Help Center’s thrift store that Tracy met Kim Rhodarmer.  It was no surprise to those that know Tracy that she was Kim’s natural choice for Servant’s Heart’s Boutique Manager.

Tracy enjoys visiting other retail and thrift stores, as they offer her the perfect opportunity to observe retail display features, sales strategies, and customer service experiences so she can utilize what she learns to benefit the Boutique. She loves mentoring her 60 volunteers, who appreciate the way she makes them understand the impact they are making by what they do and appreciate the importance of giving our customers a special experience they will always remember.


Meet Billie

Billie McIntosh, a resident of Mint Hill since 2013, is the Co-Manager of Servant’s Heart.  Community Boutique.

During her time as a stay-at-home mom of 20 years and using her Psychology degree as a foster parent for seven years, she built an international business in soap-making.  Billie was the first soap-maker to become a juried member of the New Brunswick Crafts Council in her native country, Canada.  Her business experience and attention to analytics made her a perfect candidate for our team.

Billie came to Servant’s Heart in November 2016 as a volunteer and transitioned into the role of Assistant Manager in May 2018.  Now as Co-Manager, Billie enjoys interacting with a growing number of volunteers and customers in the Boutique.  She understands the immense value our volunteers bring to this organization.  It is her desire to make their experience enjoyable and meaningful while strategically increasing sales which, in turn, benefit our community.


More About Servant’s Heart

Our Community Boutique, volunteer opportunities and how you can help . . .


Reaching Our Community Together


Making Good Things Happen for Our Community



Servant’s Heart of Mint Hill is a 501(c)(3) organization.